Shipping Policy

Last updated: July 2026

Thank you for choosing Bottega Verati.

We are committed to delivering your order safely, efficiently, and with the greatest possible transparency. Please read the information below about our shipping methods carefully.

Shipping Destinations

We currently ship to all countries in the European Union and the United Kingdom.

If your country isn't available at checkout, please contact our Customer Service.

Order Processing

All orders are processed within 1–2 business days after payment confirmation.

Orders are processed Monday through Friday, excluding weekends and public holidays.

During periods of high demand, processing times may be slightly delayed. If this happens, we'll let you know promptly.

Delivery Times

Estimated delivery times are as follows:

The times shown are purely indicative and may vary due to customs checks, weather conditions, carrier delays, or other circumstances beyond our control.

Shipping Costs

Shipping costs are shown at checkout before payment confirmation.

From time to time, we may offer free shipping promotions. Any applicable discounts will be clearly shown at checkout.

Order Tracking

Once your order is shipped, you'll receive a confirmation email with the tracking number.

Tracking information may take up to 48 hours to update after shipment.

Carriers

We work with carefully selected logistics partners to ensure reliable and secure deliveries throughout the European Union and the United Kingdom.

The carrier used may vary depending on the shipping destination.

Customs and Import Costs

Orders destined for European Union countries are generally shipped without additional customs costs for the customer.

For deliveries to the United Kingdom, import procedures may apply depending on the order value and current local regulations.

Any customs duties, taxes, or other costs required by local authorities will be the customer's responsibility, unless otherwise stated at checkout.

Shipping Address

The customer is responsible for providing a correct and complete shipping address.

If an incorrect address is provided and the order hasn't yet been shipped, please contact us immediately.

Once the order has been shipped, it may no longer be possible to change the delivery address.

Any additional costs resulting from incorrect or incomplete addresses may be the customer's responsibility.

Lost or Delayed Shipments

If your order hasn't arrived within the estimated delivery time, please contact our Customer Service.

We'll work directly with the carrier to check the status of the shipment and provide you with updates as quickly as possible.

Damaged Packages

If the package arrives visibly damaged, we recommend that you:

• Photograph the package before opening it.
• Photograph any damaged products.
• Contact our Customer Service within 48 hours of delivery.

This allows us to resolve the situation as quickly as possible.

Multiple Shipments

If your order includes multiple items, they may be shipped separately to speed up delivery.

Where applicable, you'll receive a tracking number for each shipment.

Delivery Attempts

If delivery cannot be completed due to the recipient's absence or an incorrect address, the carrier may make another attempt or leave the package at a local pickup point.

If the package is returned to the sender because it wasn't collected or due to an incorrect address, additional shipping costs may apply before it's shipped again.

Order Changes or Cancellation

If you'd like to change or cancel an order, please contact us as soon as possible.

Once the order has entered the processing stage or has been shipped, it may no longer be possible to make changes or proceed with the cancellation.

Contact Us

For any questions about shipping or delivery, our Customer Service will be happy to help.

Email

supporto@bottegaverati.com

Phone

+1 (727) 910-3946

Bottega Verati

Operated by MTL Business LLC

7901 4th St N, Suite 300

St. Petersburg, Florida 33702

United States