Informativa sulle spedizioni
Shipping Policy
Last updated: July 2026
Thank you for choosing Bottega Verati.
We are committed to delivering your order safely, efficiently, and with full transparency. Please read the information below regarding our shipping process.
Shipping Destinations
We currently ship to all countries within the European Union and the United Kingdom.
If your country is not available during checkout, please contact our Customer Care team for assistance.
Order Processing
All orders are processed within 1–2 business days after payment has been successfully confirmed.
Orders are processed Monday through Friday, excluding weekends and public holidays.
During periods of high demand, processing times may occasionally be extended. If this occurs, we will notify you as soon as possible.
Delivery Times
Estimated delivery times are as follows:
| Destination | Estimated Delivery |
|---|---|
| European Union | 9–15 Business Days |
| United Kingdom | 9–15 Business Days |
Please note that these delivery times are estimates and may vary due to customs procedures, weather conditions, carrier delays, or other circumstances beyond our control.
Shipping Costs
Shipping fees are displayed during checkout before payment is completed.
From time to time, we may offer free shipping promotions. Any applicable shipping discounts will be clearly indicated during checkout.
Order Tracking
Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number.
Tracking information may take up to 48 hours to become active after shipment.
Delivery Partners
We work with carefully selected logistics partners to ensure reliable and secure deliveries across Europe and the United Kingdom.
The carrier used for your shipment may vary depending on your delivery destination.
Customs & Import Charges
Orders delivered within the European Union are generally shipped without additional customs duties for the customer.
For deliveries to the United Kingdom, import procedures may apply depending on the order value and current local regulations. Any applicable duties, taxes, or import fees required by local authorities remain the responsibility of the customer unless otherwise stated during checkout.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
If an incorrect address is provided and the order has not yet been shipped, please contact us immediately.
Once an order has been dispatched, we may be unable to modify the delivery address.
Additional shipping costs resulting from incorrect or incomplete addresses may be the customer's responsibility.
Lost or Delayed Shipments
If your order has not arrived within the estimated delivery period, please contact our Customer Care team.
We will work directly with the shipping carrier to investigate the shipment and provide updates as quickly as possible.
Damaged Packages
If your package arrives visibly damaged, we recommend:
- Taking photographs of the package before opening it.
- Photographing any damaged products.
- Contacting our Customer Care team within 48 hours of delivery.
This helps us resolve the issue as quickly as possible.
Multiple Shipments
If your order contains multiple items, they may occasionally be shipped separately to ensure faster delivery.
You will receive tracking information for each shipment when applicable.
Delivery Attempts
If delivery cannot be completed due to the customer's absence or an incorrect delivery address, the carrier may attempt redelivery or hold the parcel at a local collection point.
If the parcel is returned to us because it was unclaimed or due to an incorrect address, additional shipping charges may apply before the order can be resent.
Order Changes & Cancellation
If you wish to modify or cancel your order, please contact us as soon as possible.
Once an order has entered processing or has been shipped, we may no longer be able to make changes or cancel it.
Contact Us
If you have any questions regarding shipping or delivery, please contact our Customer Care team.
Phone
+1 (727) 910-3946
Bottega Verati
Operated by MTL Business LLC
7901 4th St N, Suite 300
St. Petersburg, Florida 33702
United States